![]() ![]() ![]() However, old emails have been transferred over to the new inbox and any messages sent to the old addresses do appear, which isn't the case for everyone. Our Editor and Technical Editor had their Hotmail and Live accounts upgraded automatically. ![]() Members of the IT Pro team have had similar experiences. I think MS needed to think this out a bit more before sending people down this path." "Even after I clicked on Go Back to Hotmail, it has still left my Hotmail account email in a subfolder to the inbox. "I tried backing out, but have found my old Hotmail account - which I have had for over twenty years - has been de-activated so that I can't send or receive email from it in Windows Live," noted Obray. IT Pro readers have been complaining that there is no way to return to their old email. Microsoft has recognised this problem in the forum and is working to fix this issue. Errors are appearing saying the characters don't match with the ones in the 'picture'. This is something we're investigating for future improvements," Microsoft said in the forum.Ģ) Not everyone has been able to upgrade to with some users being greeted with a blank screen and others with error messages.ģ) Most worryingly, some users have been unable to see their old emails from their Hotmail account after upgrading.Ĥ) Problems are also being reported with the Hotmail Human Interactive Proof (HIP) validation process. "Unfortunately there is no way to rename to an existing account. ![]()
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